Frequently Asked Questions (FAQ)
Navigating the Nigerian maritime sector can be complex. We’ve compiled the most common questions our clients ask to help you understand how Valfreight simplifies the clearing process.
1. Which ports in Nigeria does Valfreight cover?
We have a full operational presence at all major Nigerian seaports, including Lekki Deep seaport, Apapa and Tin Can Island in Lagos, Onne and Port Harcourt in Rivers State, and the Calabar port. No matter where your vessel berths, our team is positioned to take charge immediately.
2. How long does the clearing process typically take with Valfreight?
With the 2026 transition to fully digital customs processes, we aim for a 48-hour to 72-hour clearing window for compliant cargo. While external factors (like terminal congestion) can vary, our proactive "role-play" approach ensures your documentation is processed ahead of time to minimize dwell time.
3. What documents do I need to provide to start the clearing process?
To ensure a smooth transition, you will typically need:
* The Bill of Lading (Combined or House)
* The PAAR (Pre-Arrival Assessment Report)
* Commercial Invoice
* Packing List
* Form M
* Regulatory certificates (e.g., SONCAP for manufactured goods or NAFDAC for food/drugs).
4. How does Valfreight handle "Hidden Costs" or Demurrage?
Credibility is our core value. We provide a transparent quote upfront. By ensuring your Form M and PAAR are accurate and filed early, we significantly reduce the risk of demurrage (penalties for delayed cargo) and storage charges.
5. Can Valfreight assist with the "National Single Window" platform?
Yes. As a modern, tech-forward agency, we are fully integrated with the National Single Window. we can guide you through the digital filing process or handle the entire submission on your behalf to ensure 100% compliance with the 2026 maritime regulations.
6. Do you handle both Containerized and Bulk Cargo?
Absolutely. Whether you are shipping 20ft/40ft containers, RORO (Roll-on/Roll-off) vehicles, or break-bulk industrial machinery, we have the specialized expertise to manage the specific clearing requirements for each.
7. How do I track the status of my clearing process?
At Valfreight, we don't leave you guessing. You will have a dedicated account manager who provides daily status updates via email or WhatsApp, from the moment the rotation number is assigned to the final gate-out.
Need a Custom Quote?
Every shipment is unique. If you have a specific question about your cargo or need an estimated cost for an upcoming shipment, our consultants are ready to help.
* Office Address: 58, Orijeru Lekki Deapsea Port Road, Idasho Lekki LCDA Lagos State.
* Direct Hotline: +234 8125 427 110
* Support Email: valecfreight@yahoo.com.
Exclusive on
Valfreight Nig. LTD.
){kind=link}